Every morning with the rise of the sun begins a new day, a new day full of responsibilities and tasks that require immediate attention. From the moment you wake up you start making mental notes of all the things you need to finish at work. More than ever, the retail banking sector in a country like ours is very demanding. Employees need to manage constant changes, execute processes, take follow ups, manage various client accounts and products, the duties are never ending. You need to meet each day with vigor, courage, zeal and all those positive affirmations but sometimes, actually most of the times, the monotony of work & life takes over us and we feel incapable of delivering our best. Retail banking is entirely customer centric and our employees put in all the efforts to plain sail through the day, this many a times leaves them exhausted by the end of the day! I have my employees coming to me every now and then to discuss how they can improve their productivity and remain at the top of their game every day!
Since office is the place where we spend most of our waking lives and colleagues are the people we interact with much more than our families and friends, it is certainly in everyone’s favor to practice and nurture a healthy environment around the work place.
I would like to share a few habits that I inculcated and followed consciously in my work regime. These have certainly helped and encouraged me to be a proactive performer and stay much more alive & happy at work.
- The five minute Power Break – Everyone has certainly heard of the famous term “power nap” but “power break” is something which I believe is your own customized mini rejuvenation therapy: 5 minutes of any activity that revives your body and helps you clear your mind when it is cluttered with so many things that you cannot register anything anymore. Taking 5 minutes off a couple of times to unplug and recharge yourself will energize and you can return to your work with a clean slate again!
If you keep dragging yourself with a confused mind you would spend an hour for something which can be done in 15 minutes. It certainly brings down your productivity. In a banking organization like ours, we expect our employees to be alert and keyed up to handle any real time situation. A power break, be it sipping your strong coffee and letting the caffeine raise your spirits, listening to your favorite song which eventually stimulates your grey cells or a nap which brings you back to life, just go for whatever makes you fresh and energized to take on the tasks like the pro you are.
- Take it one day at a time – Never carry the stress and baggage of yesterday and do not get worried about what you’re supposed to do tomorrow. Set your daily target and report it to yourself first. And if you leave anything add it to your next day target and take that day as a whole new start. Your past performances may be exceptional but if you don’t perform the same now that would not make much of a difference and may be you struggled previously but if you are a star today, you will be remembered for your present achievements. So pick up your lessons from past, good or bad, and work for today. Sketch out your daily, weekly and monthly goals and start moving towards them.
- Fitness First – However great you are with your working skills, you always need to be in the right frame of mind to execute your strategies and plans. It is extremely important to be physically as well as mentally alert at your work place. Even if you possess theoretical expertise but lack at practical implementation of ideas then your intelligence isn’t really supporting your growth. Besides the visible results “exercising” has on your physical body it has greater benefits for your mental health. Exercising increases blood flow to your brain and improves your alertness. Your brain produces serotonin which improves your state of mind and reduces stress levels. Stress, which is a growing phenomenon in all age groups, severely affects the productivity of our work force. I can’t talk enough how much physical fitness adds to your mental and spiritual health but it is clearly a significant area which needs devoted time. I personally believe that taking out a few minutes for a run or workout everyday is a wonderful investment for your personal and professional health.
- Work collaboratively- It’s wonderful to be a go getter and take responsibilities but burdening yourself with everything is not the sign of a leader. Depending on your position learn to divide, delegate and distribute work. If you are a part of the team, learn to divide the work according to the strengths and weaknesses of the members. This way you end up getting the best results. Besides people, collaborating with technology is a very wise way to go about. When we talk about the banking sector everything runs at a very fast pace and at real time.
There are many apps available which help the employees to manage and track their time and work seamlessly. Diamond Bank is a progressive organization and always at the lookout to proffer best available technological solutions to its employees. In return our employees are always keen to adapt new processes that simplify work and save time. Our bank has recently acclimatized the use of “Yammer”, Microsoft’s version of social media for corporate organizations. Our employees now collaborate and connect trouble-free through this platform. Sharing of updates or announcing an urgent task has become a very straightforward process through this delightful platform.
So whether it’s people or technology learn to incorporate it in a way which is mutually beneficial to all.
- Surround yourself with the right people- Your physical and interpersonal space affects your attitude in major ways. If you hang around with people who hardly care about performance and growth you will soon end up taking your job less seriously and eventually being moderate and ineffective in your work. But if you are with people who talk about self assessment, getting better at work, promotions and growth it will bring about an enthusiasm in you. Like it is said, “your vibe attracts your tribe”.
Keeping yourself updated about the current financial sector as well as general affairs will make you a more confident person. When you are equipped with information you can make conversations with anyone from your colleagues to clients and use it to support your business discussions. Being up-to-date gives you an energy that you’re in tune with the happenings in the world and not feeling lost or left behind.
Set aside yourself from the mediocre ones as the star performers – always do some things differently. To bring about a change in your attitude, start with self assessment. Self assessment is the best assessment as your colleagues and seniors might tell you where you are going wrong but only you can effectively communicate with yourself and figure out why, what and how to achieve your targets. Stay alive always!