2015 has come to an end, and I thought that I’d share a few of my favourite moments from this year. The year as always was a mix of highs and lows that have set the tone for 2016. As a new year has begun, let’s have a look back at what’s brought us here.
Staying fit is always on my yearly resolution and I try my best to follow it. Especially because my lifestyle does not allow me a lot of space with physical hard work. Hence, as part of my daily routine, I try to take some time out for exercising, running or playing golf.
When I talk about fitness it is not just about physique, but about health, energy, outlook and nature. I believe it all stems from this investment make in staying healthy. It’s the best investment anyone can make. It takes a lot of effort for anyone to keep eating right and exercising. So, this year just like last year I would want to continue being on a healthier diet and more regular exercising regime.
Travelling is part and parcel of my work and this year too I travelled around the world. London, Caribbean, Abidjan and several places in West Africa, Singapore, Dubai, Cairo, and Shanghai to name a few. But, what I enjoyed the most was China.
First of all, It was very interesting to visit China as I have been very fascinated with China’s culture, food and growth story. Visiting this part of the world was indeed a splendid experience.
China has seen a complete transformation in terms of infrastructure, innovation and governance. The story of China’s evolution is definitely inspiring and I hope 2016 will be a year full of efforts towards such transformation for us in Nigeria.
Social Media Week 2015
Social Media Week is a great platform to interact with industry leaders in Social Media. SMW 2015 was a great way to be part of some thought provoking and insightful discussions. It is a sign that the world is moving towards ‘Social Listening”.
The theme for SMW 2015 was “Upwardly Mobile: The Rise of A Connected Africa.” While I spoke about the changing ways of the world of ‘Banking then and now.’ It becomes a space to find like-minded people and update yourself with new ideas and innovations in the field of social media.
Being the Digital Banker of the year
It was a great achievement, for me and Diamond Bank, to have shared the space with leading innovators in the world, on being awarded “The Digital Banker” of the year 2015. You all know how I have always been advocating digital banking and electronic transactions as the need of the hour. Hence, this was very encouraging not only for me but my highly passionate team that has been working in making this dream a reality.
I am immensely proud of the fact that the world is watching us and our efforts are being noticed for the right reasons.
Meeting and Interacting with our customers
Customers are the face of a brand. But, for me, it is not every day that I meet them face-to-face. Hence this year as a part of the global celebration of the World Customer Service Week 2015, I took up the seat of the cashier at our Ajao Estate, Isolo, Lagos branch for a day.
It was a lot of fun to see the look of surprise on some customers’ faces. What I liked the most was that many of the customers appeared ‘satisfied’ and ‘secured’. Dealing with the customers firsthand was a completely unique experience for me.
I took it as an opportunity to tell them of our various technological breakthroughs that Diamond Bank offers to make ‘banking’ an interesting and convenient affair for them.
However, the online world does give us countless options to acknowledge the customers virtually, but a handshake with personal appreciation is always better.
Photowalk in Lagos
If you have been reading the blog, you already know about my passion for photography. I have been part of photo walks earlier but this year I was part of a photo walk in Lagos. It was organised by 500px, sponsored by Diamond Bank Plc. and hosted by Devesh Uba (www.snapitoga.com) and Seun Idowu (www.imagopro.photography). Both Devesh and Seun are top photographers in Nigeria and highly gifted artists.
It was a one of its kind experience to capture to view Lagos in altogether different light and also a great way of engaging with the world around me, to meet new photographers and people.
And last but not the least, the best moments of this year, perhaps my life, did come with family. What tops the chart, though, was this handmade card from my kids on father’s day, with their heartfelt wishes. To see their gratitude towards the love and care is highly overwhelming. It shows that we as parents are on the right track and motivates me to continue doing what I am doing.
Hope 2016 is a year full of love, laughter and good health.